Frequently Asked Questions

  • We welcome all prospective residents who meet our leasing qualifications. Applicants must meet our qualification criteria, which include income, credit, and rental history requirements. Each applicant over the age of 18 must complete an application and undergo a screening process.

  • Fifth X Northwest offers a variety of thoughtfully designed floor plans to suit your lifestyle. Please contact our leasing office for the most up-to-date information on available studio, one-bedroom, two-bedroom apartment homes. 

  • Your monthly rent includes access to all community amenities, such as the resident lounge with coffee bar, resort style pool, fitness center, sauna, sky deck and more.  

  • Wi-Fi in common areas is included. Electric, water, and sewer are not included in the rent and are billed separately to residents. Please contact the leasing office for specific details on utility billing. 

  • A security deposit is required. The specific amount may vary based on application qualifications. Please contact the leasing office to discuss current deposit requirements and any alternative options that may be available. 

  • We typically offer standard 12-month lease terms. For information on other lease durations or renewal options, please speak with a member of our leasing team. 

  • Applicants may qualify by meeting income and credit criteria, with or without a guarantor. A credit and background screening, as well as verification of rental history, are required for all applicants. Please contact the leasing office for the most current qualification standards. 

  • Yes, renter's insurance is required for all residents. You may provide proof of your own policy to meet this requirement. 

  • Applications are completed online through our website. An application fee per applicant is required to cover the cost of credit and background screening. Please contact the leasing office for the current application fee amount. 

  • There are additional monthly fees for trash, parking garage spaces and for residents with pets (pet rent). Please contact the office for specific fee amounts. 

  • Yes! Fifth X Northwest is a smoke-free community that welcomes pets. We have a pet spa, dog park, and playground for your furry friends. Breed and weight restrictions may apply. A one-time non-refundable pet fee and monthly pet rent are required. Please contact the leasing office for complete details on our pet policy. 

  • Yes, we have a parking garage with reserved spaces available for an additional monthly fee. The garage also features electric car charging stations. Information on guest parking is available from the leasing office. 

  • Apartments at Fifth X Northwest are unfurnished, allowing you to create a space that reflects your personal style.  

  • Fifth X Northwest is home to upscale living, within steps of endless entertainment, and surrounded by Columbus’ favorite destinations and neighborhoods. 

    Apartment Amenities: 

    • Stainless Steel Appliances 

    • Quartz Countertops 

    • Soft-Close Cabinets 

    • Undercabinet Lighting* 

    • Ceramic Tile Backsplash 

    • Pendent Lighting* 

    • Walk-in Showers 

    • Soaking Tubs* 

    • Quartz Countertops 

    • Premium Backlit Mirrors* 

    • Walk-in Closets* 

    • Entry Foyer with Coat Closet* 

    • Den / Office* 

    • Large Terraces* 

    • Fiber Internet to Each Residence 

    • Washer + Dryer in Each Residence 

    • Programmable or Smart* Thermostats 

    • Choice of Dark or Light Flooring 

     

    Community Amenities: 

    • Sky Deck + Patio with Views of Columbus’ Skyline 

    • State-of-the-Art Fitness Center  

    • Restorative On-Site Sauna 

    • Podium Level Resort Style Pool & Entertainment Area 

    • Outdoor Dining Space with Grilling Stations 

    • Clubroom 

    • Co-Working Spaces + Conference Room 

    • Mailroom + Coffee Bar 

    • Indoor + Outdoor Fireplaces 

    • Pet Spa 

    • Controlled Access Community 

    • Package Room 

    • Trash Chutes 

    • First Class, On-Site Resident Services 

    • 2/47 Emergency Maintenance 

    • Online Resident Services 

    • Dry-Cleaning Pick-up + Delivery 

    • Cold Storage for Grocery Delivery 

    • Smoke Free Environment 

    • Pet Friendly 

    • On-Site Retail 

  • Tours can be scheduled by contacting the leasing office by phone (380) 300-4030 or by booking an appointment directly through our website. We look forward to showing you all that Fifth X Northwest has to offer! 

  • Maintenance requests can be submitted easily through the resident portal or by contacting our office. Our on-site maintenance team is available to assist with repair requests. 

  • A maintenance emergency is a situation that poses an immediate threat to life or property, such as a total loss of heat in winter, a major gas leak, or a significant water leak. For urgent maintenance emergencies, please contact the office during business hours or follow the after-hours call prompt. For life-threatening emergencies, please contact 911 immediately. 

  • Once your lease is signed and all move-in funds are paid, you will receive your keys to your new home. A member of our team will provide you with all necessary details, including how to access the package room, amenities, and resident portal.  

  • Move-out notices must be submitted in writing as per the terms of your lease agreement. Please refer to your lease or contact the leasing office to confirm the required notice period and to receive information on the move-out process, including apartment turnover procedures. 

  • Rent is due on the first of each month and is paid online through the secure resident portal. The portal also allows you to submit maintenance requests, view your account balance, and communicate with the management team. 

  • Fifth x Northwest is located in Grandview in Columbus, Ohio and is provides easy access to the Short North, OSU, Downtown Columbus, Ohio and more.